About Amazon Shipping

Learn what Amazon Shipping is, which selling channels it supports, and how it fits into your daily shipping operations.

1. What is Amazon Shipping?

Amazon Shipping is a package delivery service for businesses. Amazon Shipping collects packages from your warehouse and delivers them to your customers across the US—whether those orders come from Amazon, your own website, or other sales channels.

Your packages travel through Amazon’s logistics network, the same infrastructure that delivers millions of Amazon orders every day. That means automated sort facilities, an extensive delivery network, and built-in tracking.

Is Amazon Shipping right for your business?

If you ship packages from your own warehouse, Amazon Shipping is built for you. Amazon Shipping works for:

  • Amazon sellers who fulfill their own orders
  • Retailers and brands selling from their own website and shipping from their warehouse
  • Businesses that sell on multiple channels and want the benefits of Amazon’s logistics network and delivery service

What makes Amazon Shipping different?

Built-in tracking

Packages are tracked from collection to delivery. Your customers receive SMS and email updates, and you get photo confirmation of most deliveries.

Transparent pricing

No additional residential surcharges or weekend delivery fees.

One service, across all your channels

Use Amazon Shipping for orders from Amazon.com, your website, or other selling channels.

Live support 7 days a week

Our support team is available seven days a week with options for live chat and email, or to receive a callback if you would like.

Frequently asked questions

No. FBA involves sending your stock to Amazon’s warehouses, where Amazon stores, packs, and ships it. Amazon Shipping is different—you keep your stock in your own warehouse, pack your own orders, and we collect and deliver them.

No. Amazon Shipping supports orders from multiple sales channels, including Amazon.com, your own branded website, and other third-party ecommerce platforms. This means you can consolidate your shipping operations into a single service regardless of where your customers place their orders

Amazon Shipping delivers to about 95% of the population across 48 United States. A small delivery surcharge applies to remote and island postcodes. See the pricing section of this guide for full details.

2. Which sales channels work with Amazon Shipping
Amazon Shipping works for orders from Amazon.com, from your own website or other sales channels. You choose which channels to use Amazon Shipping for. You can start with one channel and add others as your business grows.
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Amazon orders

If you sell on Amazon and fulfill your own orders, you can use Amazon Shipping to deliver them. This includes standard Merchant Fulfilled Network (MFN) orders and Seller Fulfilled Prime (SFP) orders.
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Orders from your own website or other channels

Amazon Shipping works for orders from channels where you control fulfillment outside of the Amazon store, including your own website, Shopify, eBay, and TikTok Shop. You create labels through our tools or your existing order management software.

Note: Using Amazon Shipping for your Prime orders does not automatically enroll you in Seller Fulfilled Prime. You must apply separately through Seller Central and meet all SFP requirements.

Can you use Amazon Shipping for multiple sales channels?

Yes. Many businesses use Amazon Shipping for all their channels. You set up each channel when you register, and you can add or remove channels later as your business changes.

How do you create labels for each channel?

Amazon.com orders

Generate labels in Seller Central, or through your order management system if it supports Amazon Shipping.

Website and other channel orders

Generate labels through Shipper Central (our web-based dashboard for creating labels, tracking shipments, and managing your account), through the Amazon Shipping API, or through a connected third-party platform such as Veeqo or ShipWise.

Frequently asked questions

Shipper Central is Amazon Shipping’s web-based dashboard. You use Shipper Central to create labels, schedule collections, track shipments, view invoices, file claims, and contact support. It’s included with your account at no extra charge.

Yes. Contact our support team through Shipper Central and they’ll guide you through the process.

That’s fine. You can use Amazon Shipping for website orders only, without connecting your Seller Central account.