Meet your pickup driver before they arrive
For added security and peace of mind, we’ve added driver photos to the Pickup Details page in the Amazon Shipping app. You’ll now see the driver’s name, photo, vehicle, license plate, and estimated arrival time - so you know who to expect at pickup. Get the Amazon Shipping app today to track and manage your pickups while on the move. Available on the App Store and Google Play.
Learn more about the Amazon Shipping app
Digital Bill of Lading document available in August
No more printing or storing paper Bill of Lading sheets for pallet collections. Starting on August 7, your pickup driver will generate the document digitally and ask you to sign on their device. You’ll be able to view the signed Bill of Lading document in your account or on the Amazon Shipping app for up to 30 days.
Simple, secure, and paper-free.
Your customers now have more control over deliveries
Missed deliveries often come down to simple details like an access code or delivery window. Now, your customers can share delivery instructions upfront, including preferred delivery locations, building code, delivery hours, holiday schedules, and more. With clear instructions, your shipments arrive more reliably, making the delivery experience better for everyone.
Track multiple packages in one place
No need to manage separate tracking links, you and your customers can now track all shipments headed to the same address in one place. Whether it’s small orders or bulk shipments, enjoy a streamlined view on the same tracking page that makes it easier to stay informed and prepared.
Invoice annexure file enhancements
The format of our invoice annexure files have recently been updated. These changes make invoice annexure files simple to navigate by pre-populating important information for each tracking ID. This information includes:
- Pre-calculated total charge
- Cities and postal codes for both origin and destination
- Dimensional data (weight, length, width, and height)
You can download the invoice annexure file from the billing page in Shipper Central. Please reach out to your Account Manager with any questions.
