Amazon Shipping insights & news

3 reasons shippers choose Amazon Shipping

As an Amazon seller, you can get a one-stop solution for ground delivery service for orders placed on your website, eBay, or other online marketplaces, so you can focus more on selling and less on shipping.
The delivery experience can make or break your business reputation. We’ve learned that customers who don't receive a good delivery experience won't return to the seller.

With this in mind, we have built our transportation network to offer the speed, service, and end-to-end tracking that will enhance your reputation with customers. Recently, we drew on our expertise as a retailer and logistics provider to launch Amazon Shipping, a fast ground package delivery service for U.S. sellers.

As an Amazon seller, you can tap into Amazon Shipping for Amazon shipments, as well as orders placed outside of the Amazon network. That means you can get a one-stop solution for ground delivery service for orders placed on your website, eBay, or other online marketplaces, so you can worry less about shipping and focus on selling more.

Here are three reasons Amazon Shipping is a valuable choice.

Competitive rates: Spend less to boost your bottom line

Shipping costs impact your profitability and the costs you have to pass along to your customers. No one wants to pay more than necessary, especially shoppers, so sellers need to find the best price and get the most bang for their buck.

Amazon Shipping offers two- to five-day* delivery with additional value-adds, including weekend pickup and delivery at no additional costs to increase your efficiency and get orders to customers at competitive cost. There are no residential surcharges or surprise fees.

We have a competitive, simple rate structure. On top of the standard rates, we have several types of discounts to offer even higher value. That means the more you ship with us, the more discount you earn.

Service: Move fast seven days a week

We offer pickups seven days a week to keep your warehouse running without having to hold inventory on the floor. Mark Lee, founder of BentleyGift, says daily pickups help increase efficiency, especially on the weekend when packages can pile up. "Having that daily pickup helps enormously because I have limited space," he explains.

It also improves the speed of ground shipping and means your packages stay on the move. Tracking gives you and your customers visibility into an order's status at any stage in the shipment process. Tracking begins as soon as the shipping label is created. It doesn't end until the package is delivered.

We provide alerts and consolidate the information onto a tracking page that your customers can access. And your customers can get the added convenience of being able to update their delivery instructions if needed.

Support: Get easy access to help

Ideally, no issues arrive with a shipment, but if they do, speed to resolution is critical. At Amazon Shipping, we act fast and provide a hassle-free claims process. As a result, we can resolve most issues within 24 hours.

Lee says the claims process is “just about seamless" and has even reduced “item not received” claims since Amazon Shipping takes a photograph and GPS location of the delivery.

Our easy-to-access customer support is available seven days a week with email, chat, callback options, and account management services.

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Reliable. Fast. No additional weekend delivery fees.